SMS 2121 service is unavailable at the moment. You can manage your account by sending an SMS to 143 using the same procedure as before.
With SMS 2121, you can manage your account on-the-go from any mobile network by simply sending an SMS to 2121.
SMS 2121 provides a host of features such as making bill payments, purchasing add-ons & services and acquiring other information about your account via a short code.
To get information about all the short codes, simply type 'witribe' from your mobile and send it to 2121.
| Category | Feature | Short Code |
| Bill Payment | For Information regarding bill payment via SMS | wt |
| For bill payment via Scratch Cards | pay[space]Customer ID[space] PIN1[space]PIN2[space]PIN3 | |
| Information Services | For information regarding unpaid bill amount, remaining volume and package detail | help |
| For volume balance | Bal or BAL or bal[space]Customer ID | |
| For outstanding bill amount | Bill or BILL or bill[space]Customer ID | |
| For currently subscribed package | Pack or PACK or pack[space]Customer ID | |
| For your registered wi-tribe accounts and respective volume balances | ABI or Abi or abi[space]CNIC | |
| Add-ons | For information regarding purchase of wi-tribe add-ons | addon |
| For Upsize 2GB add-on | 2gb or 2GB [space] Customer ID | |
| For Upsize 5GB add-on | 5gb or 5GB [space] Customer ID | |
| For Speed boost add-on | Sb or SB or sb[space]Customer ID | |
| For Happy days (01 day) add-on | Hd1 or HD1 or hd1[space]Customer ID | |
| For Happy days (03 day) add-on | Hd3 or HD3 or hd3[space]Customer ID | |
| For Power Hours add-on | PH or Ph or ph[space]Customer ID | |
| Services | For information regarding how to subscribe for wi-tribe services | service |
| For Antivirus service | Av or AV or av[space]Customer ID | |
| For Parental Control service | Pc or PC or pc[space]Customer ID |
* Each SMS sent to 2121 will be charged at Rs. 3 + tax